Policies

Replacement Policy, Shipping and Delivery Info

Replacement Policy

It is our policy to replace an item ordered from Astrovision on the grounds of the goods being damaged during delivery or being faulty. In this reference please notify us within 14 days of receiving the order, giving a brief explanation of the problem, followed by the item being returned to Astrovision. A replacement order will be sent to you immediately once the damaged item has been returned. Please contact us here at Astrovision, do not go through Paypal. Thank you.

We advise all customers to choose their order well as there is no refund available.

Shipping Policy

Products are normally shipped in 3 working days. As the artwork framing is done on an as-ordered basis there will be up to 3 working weeks prior to shipment needed for the framing to be completed. Orders for Astrology readings will be programmed into Harsha’s schedule.

Estimated Delivery Times: 

(including production and framing as needed)

Description NZ Shipping  International Shipping 
Astrology Readings6 weeks8 weeks
Moon Calendar1 week2 weeks
Artwork Prints3 weeks4 weeks
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